CREATING AN ACCOUNT
You have the ability to check out as a guest but by creating an account you can then save all your photos to your favourites and continue browsing without the worry of forgetting which gallery they were in when it comes time to order. This also allows you to share your favourites with friends and family more easily.
PLACING AN ORDER
There are many different products available when purchasing photos. The most common being digital images and standard prints. Select the photo/s you wish to purchase then proceed to the checkout where you can crop, change or add more products with your chosen photos. Most sizes available. Originals upon request.
PAYMENT METHODS
All photos can be purchased online through a secure payment method that accepts all major credits cards and PayPal. This option is presented during the checkout process. Alternatively you can arrange to pay by bank transfer to ELP. This option is preferred for gift certificate and photo shoot purchases. Contact for details.
IMMEDIATE DOWNLOAD OF DIGITAL IMAGES
Within minutes of completing checkout you will receive an order confirmation to your supplied email address. In this email will be a link that directs you to download your purchases. If you have purchased multiple images and have an unzipping program such as ZIPEG http://www.zipeg.com/, select DOWNLOAD ALL to produce a .ZIP file. For JPEG images (no additional work required) select the DOWNLOAD TO MY COMPUTER option under each photo. They will automatically download to your selected folder or device.
PRODUCTS AND SHIPPING
All of our products are produced locally (Melbourne) by the only professional photo lab in Australia to be awarded the Printing Industry Association’s Sustainable Green Print Level 2 certification. With all this includes superb quality life-time guarantee paper and produced within a respectable time frame. All standard orders are shipping via Australia Post which is estimated at 7 working days. Overnight or urgent orders are sent via Toll Ipec to metro areas. If you are outside of the metro area please allow an extra day for overnight freight.
How long will it take? Below is a list of estimated production times at the lab. These do not include shipping.
Prints and Enlargements |
1-2 working days |
Metallic Prints |
3-5 working days |
Acrylic Blocks |
2 working days |
Acrylic Mounts |
7-10 working days |
Canvas Prints and Frames |
10 working days |